Account Manager, Aquila

New York, NY
Full Time
Mid Level
About the ANA
The ANA’s (Association of National Advertisers) mission is to drive growth for marketing professionals, brands and businesses, the industry, and humanity. Founded in 1910, the ANA provides leadership that advances marketing excellence and shapes the future of the industry. Our membership includes more than 20,000 brands and 50,000 industry professionals that collectively invest $400 billion in marketing and advertising annually. It consists of U.S. and international companies, including client-side marketers, nonprofits, universities, and marketing solutions providers, which include ad agencies, marketing data science and technology suppliers, law firms, consultants, and vendors.  We are obsessed with delighting our members through superior products and services and an unwavering commitment to helping them become more effective marketers, build stronger brands, develop a more productive industry, and benefit humanity through bold leadership and innovation programs.

About Aquila
Aquila is a bold new venture reshaping the future of media measurement. Backed by the Association of National Advertisers (ANA), we’re a cutting-edge start-up on a mission to bring clarity to a fragmented and siloed advertising ecosystem. Our platform is built for the modern marketer—one that demands cross-platform visibility, data transparency, and privacy-first insights. With Aquila, brands and agencies will finally be able to see how their audiences engage with advertising across linear TV, CTV, digital, and social—all in one place.

We’re not just building another analytics dashboard—we’re building the next industry standard. This is your chance to get in on the ground floor of a transformative platform that’s poised to change how marketing performance is measured.

Location
New York City (hybrid)

Position Summary
We’re looking for a smart, driven, and collaborative Account Manager to join our growing customer success team as one of its founding members. This is an ideal role for someone with 2–5 years of experience at a media agency or AdTech firm who thrives at the intersection of data, client service, and strategic problem-solving.

In this high-impact role, you’ll work directly with Aquila’s executive leadership to shape the client experience during our critical build and pilot phase. You’ll be the go-to lead for client trials launching in H2, helping marketers and agencies onboard, adopt, and extract value from the Aquila platform. You’ll translate complex performance data into clear, actionable insights, support adoption efforts, and ensure a frictionless client journey from kickoff through delivery.  You will also have the chance to work at the forefront of cross-media measurement in partnership with leading US marketers and platforms (e.g. P&G and Unilever).

Primary Responsibilities:
  • Act as the day-to-day contact for media agency and advertiser clients
  • Own onboarding of new customers to the Aquila program
  • Support onboarding of new clients to Aquila’s platform and tools
  • Answer questions on the product and help identify solutions to issues
  • Work with an analyst to translate data into clear, actionable presentations and recommendations for clients
  • Coordinate with internal teams (product, engineering, operations) to resolve issues and meet delivery timelines
  • Track client usage, satisfaction, and feedback to own post-trial conversion
  • Maintain up-to-date knowledge of media measurement trends, including reach/frequency de-duplication, cross-platform attribution, and audience verification
  • Participate in marketer sales presentations
Qualifications
  • Bachelor’s degree in Media, Marketing, Communications, Business, or a related field plus 2–5 years of experience at a media agency or in an ad tech/measurement role
  • Comfortable with digital and TV measurement concepts like impressions, GRPs, reach, frequency, and brand lift
  • Able to manage multiple clients and deliverables with attention to detail and accuracy
  • Excellent communication skills, both written and verbal, with a client-friendly approach to presenting data
  • Proficient in Excel, PowerPoint and Google Workspace; experience with media platforms (e.g., Google Campaign Manager, Nielsen, Comscore) a plus
  • Enthusiastic about data and insights, with a desire to grow your expertise in cross-media analytics
Salary and Total Rewards Package
Starting pay range: $75,000 to $90,000 based on relevant experience and qualifications.

Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards. 

To Apply
If your skills, experience, and enthusiasm align with the requirements and responsibilities of this position, please forward your resume with a cover letter and salary requirements to [email protected]. Note: only applicants who include salary requirements will be considered.

 
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